Shipping policy

At Boujee Couture by Ray, we’re committed to delivering your statement pieces quickly and securely. Please review our shipping policy below before placing your order.

✨ Processing Time

  • All orders are processed within 2–5 business days (excluding weekends and holidays).
  • During new drops, sales, or high-volume periods, processing may take up to 7 business days.
  • You will receive a confirmation email with tracking information once your order has shipped.

🚚 Domestic Shipping (United States)

We currently ship within the United States.

Shipping Options:

  • Standard Shipping (3–7 business days)
  • Expedited Shipping (2–3 business days)
  • Priority Express (1–2 business days)

Shipping rates are calculated at checkout based on your location and selected shipping method.

🌍 International Shipping

We offer international shipping to select countries.

  • Delivery times vary by location (typically 7–21 business days).
  • Customers are responsible for any customs fees, duties, or taxes required by their country.
  • Boujee Couture by Ray is not responsible for delays caused by customs.

📦 Order Tracking

Once your order ships, you’ll receive an email with a tracking number. Please allow up to 48 hours for tracking updates to appear.

⚠️ Incorrect Addresses

Please double-check your shipping address before completing your purchase.

Boujee Couture by Ray is not responsible for:

  • Packages delivered to incorrect addresses provided by the customer.
  • Lost or stolen packages marked as “Delivered.”

If an order is returned due to an incorrect address, the customer is responsible for reshipping fees.

📬 Lost or Damaged Packages.

If your order arrives damaged or you believe it has been lost:

  • Contact us within 3 days of delivery.
  • Provide your order number and photos (if damaged).

We will work with the shipping carrier to resolve the issue promptly.

💎 Pre-Orders

Items marked as Pre-Order will ship within the timeframe listed in the product description. If your order contains both in-stock and pre-order items, the order may ship together once all items are available.
🚫 Shipping Delays

 

 

 

 

Boujee Couture by Ray is not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier delays
  • Holidays
  • Natural disasters

📧 Questions?

For any shipping-related questions, please contact us at:

support@boujeecouturebyray.com

 We appreciate you shopping with us and can’t wait for you to slay your Boujee Couture look ✨